At Soft Technical Group (STG), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

Information We Collect

Personal Information: When you contact us or request our services, we may collect personal information such as your name, email address, phone number, company name, and project requirements.

Technical Information: We may collect technical information about your IT infrastructure to provide appropriate solutions and support.

Communication Records: We maintain records of our communications with you to provide better service and support.

How We Use Your Information

Service Delivery: To provide IT solutions, data center services, technical support, and other services you request.

Communication: To respond to your inquiries, provide updates on your projects, and send important service notifications.

Service Improvement: To improve our services and develop new solutions that better meet your needs.

Legal Compliance: To comply with applicable laws and regulations in Pakistan and Gilgit-Baltistan.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share information with trusted partners who assist us in providing services, under strict confidentiality agreements.

We may disclose information when required by law or to protect our rights and the safety of our clients.

All government projects are handled with the highest level of confidentiality and security.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Our data centers are built with comprehensive security systems including physical security, access controls, and monitoring.

We regularly update our security practices to address emerging threats and maintain the highest standards.

All sensitive data is encrypted and stored securely in our protected systems.

Data Retention

We retain your information only as long as necessary to provide services and comply with legal requirements.

Project-related information is maintained for the duration of the service contract and applicable warranty periods.

You may request deletion of your personal information, subject to legal and contractual obligations.

Your Rights

Access: You have the right to access the personal information we hold about you.

Correction: You can request correction of any inaccurate or incomplete information.

Deletion: You may request deletion of your personal information, subject to legal requirements.

Portability: You can request a copy of your information in a commonly used format.

Cookies and Tracking

Our website may use cookies to improve user experience and analyze website usage.

You can control cookie settings through your browser preferences.

We do not use cookies to collect personal information without your consent.

Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of third-party sites.

We recommend reviewing the privacy policies of any third-party services you use.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.

We will notify you of any material changes by posting the updated policy on our website.

Your continued use of our services after changes indicates acceptance of the updated policy.

Contact Information

If you have questions about this privacy policy or our data practices, please contact us:

Email: Info.softtg@gmail.com

Address: Office #1, First Floor, GITCO Gas Company, Near City Hospital, River View Road, Gilgit

Phone: [Your phone number]

Privacy Policy